Job Title: Quality Assurance Tester
Location: Remote
Employment Type: Full-time
Job Description
We are looking for a detail-oriented quality assurance specialist to be in charge of all quality assurance activities. The quality assurance specialist's responsibilities include developing and implementing quality assurance policies, conducting tests and inspections, identifying production, process, or product issues, and presenting solutions.
To be successful as a quality assurance specialist you should be incredibly thorough and maintain the highest quality standards.
Responsibilities
The QA Specialist must be able to:
Understand and analyze BRDs.
Create a Test Plan
Develop Test cases for all scenarios in scope
Provide test result after a test cycle
Generate a test report
Develop a traceability matrix
Perform API testing
Perform Vulnerability tests.
Perform performance tests
Automate frontend applications testing using katalon or selenium (any other tool can be considered)
Generate a Bugs List and follow up with team members responsible for closing bugs
Mentor, train and relate well with other team members
Create UAT test scripts and conduct UAT with clients.
Application Closing Date
7th September, 2022.
Method of Application
Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the email.
SENIOR KEY ACCOUNT EXECUTIVE
LOCATION; - LAGOS
MAIN TASKS INCLUDE:
1. Coordinate and track effectively all activities occurring for each account assigned, starting from lead identification and tender generation up till final payment and cycle closure.
2. Develop trust relationships with a portfolio of assigned clients and acquire a thorough understanding of their business, goals, needs, and requirements and accordingly propose solutions that meet their objectives to ensure they do not turn to competition.
3. Keep abreast of client production rates, investments and divestments, and other activities, news, and projects to build an opportunity pipeline, identify new areas of interest, and generate new business.
4. Ensure successful and timely delivery of products and services to assigned accounts according to their specifications in coordination with respective stakeholders/departments.
5. Ensure continuous customer satisfaction through delivering and meeting customer expectations on critical performance criteria (OTD, RT, HSE, Quality etc.)
6. Arrange frequent and upon-need visits to each customer to follow up on business and enhance relations.
7. Prepare regular reports of progress to internal and external stakeholders using key account metrics.
8. Promote the company as a solution provider and spread awareness of our product offerings,
advantage over competition and our after-sales support services to help increase market share.
9. Map our product population in each of the customers’ facilities and conduct surveys covering
customer warehouses and facilities.
10. Play an integral part in generating new sales that will turn into long-lasting relationships. Liaise,
coordinate, and effectively establish business relationships with other inter-company departments (logistics, contracts and procurement, maintenance, engineering, projects, finance and accounting, services, and procurement, etc.) to facilitate workflow process, achieve company’s objectives and help in developing customer organizational structure per department.
11. Assist the Team Lead in developing and implementing the monthly account planning and activities.
12. Manage the more complex service jobs, tenders and projects and negotiate contracts and close agreements
13. Stay abreast with the new features and product launches for strategic OEMs.
14. Coordinate the different activities across the accounts towards successful completion.
15. Develop strong and long-term client relationships by driving stronger engagement with clients and
deeper awareness of company products, services, and capabilities.
16. Assist the Team Lead in supervising and training the Key Account Executives and Representatives team and ensure deadlines are met.
17. Resolve any issues and problems faced by customers and deal with their complaints to maintain trust. Competencies:
• Communication skills
• Problem solving skills
• Report writing skills
• Presentation Skills
• Multi-tasking, prioritizing and time management skills
• Positive and winning attitude
• Team player and good work ethics.
Requirements:
• Bachelor’s degree in Mechanical / Electrical / Chemical Engineering or relevant industry experience.
• 8-10 years of sales experience, preferably in Oil and Gas related field
• Proficiency in MS Office (Word, PowerPoint, excel)
Experience Required
Experience & Knowledge in the following product categories is a plus
1. Rotating Equipment (Pumps, Compressors, Turbines, Gear Boxes)
2. Pipes & Fittings
3. Valves & actuators
4. Gas Detectors
5. Hydraulic & Air Filtration Systems
Qualified applicants should forward their resumes to [email protected], using the title
as the Subject.
Urgent Vacancy
Job Title: Customer Care Officer
Location: Lekki Phase 1
The Customer Care Officer will serve as a central point of contact and communication for patients, and members of healthcare team. Addresses a broad spectrum of needs, and/or concerns in a professional, friendly and efficient manner.
Responsibilities
Answer the telephone
Make and confirm appointments
Handle registration of patients
On a daily basis, have a record of all patients that visited, making note of any special requirements they may have
Respond to customer requests and questions regarding services, account information, next appointments, etc.
Respond to the needs of the patients by ensuring immediate action
Follow up on patients to ensure that all of their needs are met and their experience in the facility is positive
Liaise with the various departments to ensure that patients receive appropriate non-medical services
Relay information to appropriate departments and personnel using established communication channels and procedures.
Maintain patient’s files and ensure that all records are updated as at when due
Sorting out patient files booked for the day before they come and giving them a reminder call
Ensure that the lounge is clean, the seats are arranged and the Air conditioners are working properly
REQUIREMENTS
BSC degree
At least 2 years of proven customer support experience or experience as a Client Service Representative
Previous experience in a Hospital is an added advantage
Strong phone contact handling skills and active listening
Familiarity with Electronic Medical Record or other CRM systems
Customer orientation and ability to adapt/respond to different types of characters
Excellent communication and presentation skills
Ability to multi-task, prioritize, and manage time effectively
Interested Candidates should send their CV to [email protected] . Deadline for application is 9th Sep 2022.
[2:28 AM, 9/1/2022] +234 805 103 9549: Check out this job at Reposebay HR Ltd: Accountant
https://www.linkedin.com/jobs/view/3245108543
[2:28 AM, 9/1/2022] +234 805 103 9549: The vacancy is for HEAD HR/ADMIN.
Location: VI Lagos
Salary: Negotiable
Requirements: 4-5years HR Admin Experience with knowledge of KPI management.
Please send CVs to my personal mail [email protected]
Job Title: Service Delivery Manager
Industry: IT Solutions
Location: Lekki Phase 1, Lagos State
Job Summary:
The role will be responsible for the management and support of client-facing requests comprising of incidents, problems, escalations, changes, and service requests, through successful completion and end-user satisfaction. Working alongside a multi-functional technical and project team, the person will deliver first-class customer service and business support to deliver company’s vision, values, and corporate plan.
Job Description:
• Owner of the Incident, Request, Escalation, and Problem processes, ensuring accurate reporting and pro-actively initiating service improvement activities when required.
• Work closely with the technical team on IT support and services delivery and Development on the incident and problem management.
• Coordinating the activities of the Servicedesk on the incident management process, ensuring all incidents are logged and resolved accordingly.
• Monitor, control, audit, and support all Service Delivery functions ensuring systems, methodologies, and procedures are in place and followed.
Education Qualification & Skills
• ITIL V3 or V4 certified
• Project Management skills and certification added advantages.
• Minimum of 4 years’ experience in IT services delivery and Management.
• Expert knowledge of ITIL disciplines
• Strong IT background with experience in Service desk practice and application as well as other IT-related backgrounds.
• Be able to create, implement and develop existing and new procedures
• Have proficient leadership, organizational and supervisory skills
• Able to demonstrate a high degree of flexibility including shift and out-of-hours working.
• Willingness to support and mentor junior staff
• Excellent customer facing/customer service skills
• Experience in managing 3rd parties and 3rd party delivered services
• Previous experience as a Team Lead or demonstrable experience in leading virtual teams
• In-depth knowledge of escalation procedures, incident management, and other disciplines related to service delivery
Remuneration: Attractive
Qualified candidates can apply to [email protected] with job title as subject of the mail.
Job Title: In-House Data Scientist
Location: Nigeria (Remote)
Requirements / Skills
The In-House data Scientist should have these skills:
Candidates should possess a Bachelor's Degree qualification.
2+ industry experience
Friendly/inspiring
Passionate about mentoring and coaching.
Communication skills - written and verbal
Organised
Ability to help
Ability to deliver workshops
You have industry experience in the areaof training.
Other skills such as Problem-solving skills,Teamwork skills.
Application Closing Date
30th August, 2022.
Job Opening – A Female Personal Assistant
A Church is seeking a Female Personal Assistant to provide personalized secretarial and administrative support in a well-organized and timely manner. The ideal person for the job will be a proactive problem solver with exceptional communication skills and a meticulous attention to detail.
Responsibilities:
• Manage professional and personal scheduling, including agendas, mail, email, calls, travel arrangements, client management, and other organizational logistics
• Coordinate complex scheduling and extensive calendar management including meetings and appointments
• Coordinate management of content and flow of information to the leadership team
• Manage, coordinate, and arrange travel and travel-related activities, including hotel booking, transportation, and meal coordination
• Perform administrative and office support, such as typing, dictation, spreadsheet creation, and maintenance of filing system and contact database, source and maintain office supplies
• Screen phone calls, enquiries and requests, and handle them when appropriate
• Handle all types of correspondences including emails, memos, letters, invoices, statements, and other documents
• Produce documents, briefing papers, reports and presentations
• Organize meetings and ensure that the facilitator is well prepared for those meetings, prepare agendas, pre-meeting briefings and meeting papers
• Attend meetings, record minutes and report with back notes and actions
• Maintain professionalism and strict confidentiality with all materials, and exercise discretion when interfacing with the business
• Organize leadership communications and plan events, both internally and offsite
Skills and Qualifications:
• Born again Christian and willing to operate in a Christian environment
• At least 2 years proven experience in administrative role reporting directly to upper management of an organization or institution
• Superb written and verbal communication skills
• Strong time-management, exceptional organizational and diary management skills
• Proficiency in Microsoft Office suite with expertise in Microsoft Word, PowerPoint and Excel, with aptitude to learn new software, systems and other office productivity tools.
• High levels of flexibility and adaptability, willing to do what it takes to get the job done
• Ability to work under pressure and reach deadlines
• Ability to build relationships at all levels across the business and with external contacts
• Ability to deal with sensitive information with discretion and to maintain confidentiality.
• Tech skills such as maintaining personal website, content updates, blog posting, social media posting will be an added advantage
• Minimum of Higher National Diploma required
• Resident or willing to relocate to the Lagos Island/Ikoyi/Lekki axis
• Not more than 40 years old
• Available to travel out of town as required
How to Apply: Submit CVs at
[email protected]. Application closes by 15th Sept. 2022
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